Lincoln Property Company

Application Support Analyst

Dallas, TX

Job description
Requisition Post Information* : Posted Date2 weeks ago(6/25/2021 3:07 PM)
Requisition ID2021-11142Location : LocationUS-TX-DallasPosition Type (Portal Searching)Regular Full-TimeLocation : NameNational Information & Technology

Join a team with over 50 years of success in the real estate industry! Lincoln Property Company is currently hiring for an Application Support Analyst to support a national footprint of property managers (clients), responding to incoming client questions and requests regarding Lincoln Property Companys Property Management systems, including Yardi 7s, Rent Caf/CRM, Payscan, Yardi 6, OneSite, and Entrata. We are looking for an enthusiastic person who enjoys being hands-on and helping fellow employees. We need a subject matter expert to serve as our in-house IT Analyst in a long-term position. The incumbent of this role will maintain all aspects of the customer relationship, assisting clients in various technical and data service via phone / emails. Does this sound like you? Join us!

Founded in 1965, Lincoln Property Company is one of the largest and most diversified property management companies in the United States. Lincoln maintains a presence in more than 200 cities in the U.S. and 10 countries throughout Europe. Our mission is to be a company for people, a company about people.


Primary role is to work with Lincolns property management personnel to assist them questions or problems they have with Lincolns Property Management Systems Yardi 7s, Rent Caf/CRM, Payscan, Yardi 6, OneSite, and Entrata:

  • Investigating system or data problems and taking corrective action in the system
  • Testing new releases of Yardi and Entrata
  • Performing data conversions for new property acquisitions
  • Analyzing recurring problems to determine root cause and create requirements for system changes to address the problem
  • Bachelor's Degree a plus, preferably in Information Technology,Business, or Real Estate.
  • Help Desk Ticket Troubleshooting, Customer Service Skills, On-site experience desired but not required.

Required Skills:

  • Working knowledge of the following systems: Yardi 7s, Rent Caf/CRM, Payscan, Yardi 6, OneSite, and Entrata
  • Property Management experience (Business Manager, Assistant Manager/ Bookkeeper)
  • Excellent communication, verbal & written skills
  • Basic PC skills
  • Working knowledge of Excel, PowerPoint, and Word


Lincoln Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.

Not ready to apply? Connect with us for general consideration.