Lincoln Property Company

Director of Military Affairs

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Virginia Beach, Virginia, United States

Job description
Requisition Post Information* : Posted Date3 weeks ago(6/15/2021 6:47 PM)
Requisition ID2021-10947Location : LocationUS-VA-Virginia BeachPosition Type (Portal Searching)Regular Full-TimeLocation : NameGMO-SouthAdditional LocationsUS-VA-Quantico
Overview

Lincoln Military Housing A company for Growth and Opportunity!

Lincoln Military Housing was formed in 2001 through a Department of Defense contract with parent company Lincoln Property Company. Our mission has always been to increase the quality of military housing for our nation's service men and women. Lincoln Military Housing now provides more than 36,000 family homes for military members across the US. Our Team Members are passionate about the work they do and take pride in our mission of providing our military families with exemplary service in a quality home environment.

When you join Lincoln Military Housing, you will be working alongside a team of talented and passionate individuals with unparalleled opportunities for personal and professional development and career growth. Every day with Lincoln Military Housing, you have the opportunity to make a difference in the lives of our service members and their families by demonstrating our core values of INTEGRITY, COMMUNICATION, EMPOWERMENT, RESPECT, BALANCE, and COMMITMENT. We take pride in serving those who serve us.

Responsibilities

A Day in the Life of a Director of Military Affairs:

As the Lincoln Military Housing Director of Military Affairs, you will work as the liaison between Lincoln Military Housing operations team and our military partners. You will be connected with both installation commands and regional military partners and work to grow relationships between LMH and our military partner.

Your Responsibilities include, but not limited to:

  • Advise and assist RVPs, Regional Property Managers, and District Managers on resident relations and interaction with local Navy, Marine Corp, and Army Leadership.
  • Provide advice and assistance on housing operations and programs to increase occupancy and improve customer relations.
  • Assist in enforcing residential lease policies and community guidelines and in implementation and compliance with the Department of Defense and military installation orders, regulations, and policies.
  • Assist in developing and delivering employee training materials to educate staff in the military structure, organization, and protocol to improve overall customer relations, awareness, and satisfaction.
  • Be the liaison with ICOs and installation leadership teams. Perform outreach regularly.
  • Participate in military seminars, meetings, speaking engagements, civic organizations, and other events to promote and support the PPV.
  • Coordinate and collaborate with installation Military Housing Offices (MHOs) on behalf of Region and District teams on matters pertaining to military housing residents.
  • Extensive travel is required.
  • Responsible for notifying and working with the HSC/NRSW when there is a serious resident and/or law enforcement-related matter.
  • Liaison with the ROC.
  • Liaison with the contracted courtesy patrol, base police, and/or local law enforcement.
  • Responsible for planning, coordinating, and executing outreach programs to various civic entities, including local Congressional outreach.
  • Participate in military seminars, conferences, meetings and must have strong public speaking skills.
  • Perform related duties as assigned by RVP.
  • Maintain compliance with all company policies and procedures.
Qualifications

What You Need for Success:

  • Be the subject expert on military processes, programs, organizational structure, systems, protocol, etc.
  • Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
  • Excellent computer proficiency (MS Office Word, Excel, and Outlook).
  • Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices.
  • College degree preferred.
  • Must be able to lift and carry up to 50 lbs.
  • Must be able to talk, listen and speak clearly on the telephone.

What we Provide You:

Lincoln offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.

Not ready to apply? Connect with us for general consideration.
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